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Privacy Policy

This policy describes how Knowledge Pillars Education Inc. (“Knowledge Pillars”) collects, uses, and shares personal information from K-12 and higher education learners in the United States. Please note that this policy does not cover the Knowledge Pillars store.
Types of Information We Collect
Knowledge Pillars collects only the following types of personal information from our users:
  • Email Address
  • User ID and Password
  • School Name
  • Assessment Score Results
  • Disability Information (only if accommodations are required for exam-taking)
  • Date of Birth
  • Location
We collect this information to provide services like administering exams, tracking certification progress, and adjusting services for accessibility where necessary.
Use and Processing of Information
In addition to the purposes described above, we use the information we collect in the following ways:
  • To identify users during visits to our platform
  • To track certification progress and verify certifications upon request
  • To manage accessibility needs for users with disabilities
  • To communicate with users regarding exam results and certification status
  • To improve the quality of our certification programs
  • For internal administrative purposes
Data Retention
We retain personal information only for as long as commercially necessary to provide our services. Once this information is no longer needed, we securely destroy it.
Sharing of Information
We may share personal information under the following circumstances:
  • Affiliates and Acquisitions: We may share information with corporate affiliates or if another company acquires, or plans to acquire, Knowledge Pillars.
  • Legal Requirements: We may disclose information in response to legal obligations, such as subpoenas or court orders.
  • Service Providers:We share data with trusted service providers who help administer our exams, provide technical support, and perform other tasks necessary for our operations.
Your Choices
You have several choices regarding the collection and use of your personal information:
  • Access and Correction: You may request access to, or correction of, your personal information by contacting us at the address provided below.
  • Deletion:You may request deletion of your personal information, and we will comply where required by law.
  • Promotional Emails:You may opt-out of promotional emails by following the unsubscribe instructions in the emails you receive. Service-related emails will still be sent when necessary.
How We Protect Personal Information
We use reasonable measures to protect the personal information provided to us from unauthorized access, use, or disclosure. Please note, no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute security. If you create an account on our platform, you are responsible for maintaining the confidentiality of your password and account details.
Services to Minors
If a user is under 16 years of age, we require parental consent to collect and process their personal data.
Miscellaneous
  • Information Storage: All data is stored and processed on servers located within the United States.
  • Third-Party Websites:This privacy policy does not apply to any third-party applications or websites that users may access through our platform.
  • Policy Changes:We may change this privacy policy from time to time. The policy in effect at the time you submit information will generally apply to that information, unless otherwise agreed upon by you.
Contact Information
UK General Data Protection Regulation (GDPR) - UK Representative
 
Pursuant to Article 27 of the UK GDPR, Knowledge Pillars Education Inc has appointed EDPO UK Ltd as its UK GDPR representative in the UK. You can contact EDPO UK regarding matters pertaining to the UK GDPR:
 
 
General Data Protection Regulation (GDPR) – European Representative
 
Pursuant to Article 27 of the General Data Protection Regulation (GDPR), Knowledge Pillars Education Inc has appointed European Data Protection Office (EDPO) as its GDPR Representative in the EU. You can contact EDPO regarding matters pertaining to the GDPR:
 
 

If you have questions, comments, or complaints concerning our privacy practices, please contact us:

Email: [email protected]

Phone: 801-610-9295

Last Revised: October 7, 2024

Effective Date: October 17, 2020